Contact Us

We’re here when you need us and provide a variety of ways you can get in touch.

Feel free to visit our office, give us a call, or you can fill out the online form below to get in touch electronically.

Email Us

Contact Form

Report a Lost or Stolen Card

If your debit card is missing and you think it may be lost or stolen please get in touch with us immediately. If it’s after hours, you can call 1-800-472-3272 to report it. Either way, as soon as we hear from you, we’ll freeze your card and get a new one issued.

Location & Hours

Corporate Address

555 Metro Place N, Suite 200
Dublin, OH 43017

Branch Address

6300 Frantz Rd.
Dublin, OH 43017

Phone Number

Office: (614) 482-1300

Directions

Branch Office Hours

Monday – Friday
9am – 4:30pm

Saturday

By appointment only

Find an ATM

Save money with surcharge-free access to your funds at ATMs nationwide thanks to our partnership with MoneyPass. To find an ATM near you, visit the MoneyPass website or download the MoneyPass app for iOS and Android devices today.

Bank Holidays

Observing the federal holiday schedule, we will be closed the following days:

New Year's Day 2025	Wednesday, January 1st
Martin Luther King Jr. Day	Monday, January 20th
Presidents' Day	Monday, February 17th
Memorial Day	Monday, May 26th
Juneteenth National Independence Day	Thursday, June 19th
Independence Day	Friday, July 4th
Labor Day	Monday, September 1st
Columbus Day	Monday, October 13th
Veterans Day	Tuesday, November 11th
Thanksgiving Day	Thursday, November 27th
Christmas Day	Thursday, December 25th
New Year's Day 2026	Thursday, January 1st